Returns, Exchanges, & Refunds

Thank you for shopping at therytskincare.com!

The items you are purchasing from The RYT Skincare are sold as a final sale and are not returnable unless the contents or packaging are determined to be defective upon receipt. Returns for damages or errors made in shipping must be addressed via email at shipping@therytskincare.com within 48 hours of receipt of shipment. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted, exchanged, or refunded.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Lost or Stolen Packages

The RYT Skincare, LLC is not responsible for lost or stolen packages that have a confirmed delivery to the address entered for an order. Upon inquiry, The RYT Skincare, LLC will confirm delivery to the provided address, date of delivery, tracking information and shipping carrier information for the customer to investigate.

It is up to the customer to provide an accurate address when entering their shipping information. Please contact the carrier for any information regarding the delivery. Have your tracking number available to provide to the carrier to assist with the investigation.

Incorrect Shipping Information

If a package is returned to The RYT Skincare, LLC due to an incorrect or incomplete shipping address provided by a customer, or if the customer was not home for delivery the customer will be responsible for the return shipping cost as well as the redelivery cost. The RYT Skincare, LLC is not responsible for packages delivered incorrectly or lost due to incorrect or incomplete shipping information provided by a customer, no refunds will be provided if any parts of the address are incorrect.

No refunds, replacements or credits will be issued for orders confirmed to have been delivered to the address provided in an order.